iups Return Policy
We want you to be fully satisfied with your purchase from iups. If something isn’t right, we’re here to make it right.
Return Window
You can request a return within 3 days of receiving your order.
To be eligible, your item must:
Be in its original condition (unused, unworn, and with tags/packaging)
Be returned with proof of purchase (order ID or invoice)
How to Request a Return
Contact Us
Email us at [email protected] or call us at +91 8500901819 within 3 days of receiving your order.
Provide the Following
Order number
Reason for return
Photos or videos (if applicable)
Return Shipping
Our team will guide you through the return process.
In some cases, customers may need to arrange return shipping depending on the situation.
Return Approval Process
Once we receive your returned item, it will be inspected within 2 business days.
If approved, we will process your refund or exchange based on your preference.
Refunds will be issued to your original payment method.
Important Notes
Returns requested after 3 days of delivery are not eligible.
Items must be in unused and original condition to be approved.
Shipping costs are non-refundable unless the return is due to a damaged or incorrect product.
Need Help?
Have questions about your return? We’re here to assist:
📧 [email protected]
📞 +91 8500901819
