INTRODUCTION

Aditya Emart (“Company” or “We” or www.iups.com Marketplace) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the information we may collect online at iups.com (“Website” or “Site”). Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy. This policy is subject to change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

INFORMATION WE COLLECT

We collect several types of information from you in various ways when you interact with us, including information by which you may be personally identified, such as your name, postal address, telephone number, credit/debit card or other payment method information, date of birth, or e-mail address (“Personal Information”) or information about your internet connection, the equipment you use to access our Website and usage details. We collect this information directly from you when you provide it to us, automatically as you navigate through the Website, or from third parties. Information collected automatically may include usage details, IP addresses and other information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us:

The information we collect may include, among other things:

  • Information that you provide when establishing an account with us or placing an order with us

  • Information when you report a problem with our Website

  • Records and copies of your correspondence (including e-mail addresses), if you contact us

  • Your responses to surveys that we might ask you to complete for research purposes

  • Details of transactions when you make a purchase from us

  • Information you may be required to provide regarding contact, billing, payment or other financial information before placing an order through our Website

  • Information regarding your participation in a rebate or warranty program offered by us or a third party

  • Your search queries on the Website

  • Information that you provide when you communicate with any of our departments such as customer service, sales or technical services through the Site, telephone, mail or fax

In addition, when you communicate with any of our departments, such as customer service, sales or technical services through the telephone, we may record audio of the conversations for quality control, training, security and analytics purposes.

Email Newsletter Subscriptions:

Upon placing an order with us, you may begin receiving our email newsletter, unless you opt out of receiving such communications. Furthermore, the welcome email will alert you if someone else has entered your email address into our email newsletter subscription list.

Usage Details, IP Addresses, Cookies and Other Technologies:

We may automatically collect certain information about your equipment, browsing actions, and patterns including:

  • Details of your visits (e.g. traffic data, location data, logs, and other communication data)

  • Information about your computer, device, and internet connection (e.g. IP address, operating system, browser type)

This information helps us improve our website and deliver better service by:

  • Estimating audience size

  • Storing preferences

  • Customizing your experience

  • Speeding up your searches

  • Recognizing you when you return to the website

Web Beacons:

Small files on our website and emails to collect data about user interactions (clickstream data).

Cookies:

Cookies help track information like IP address, browser type, purchase history, etc. You may disable cookies via browser settings, but some functionality may be affected.

Third-party technologies such as advertisers or analytics companies may collect information about you while you use the Website. We do not control these technologies.

We may also receive information about you from other sources and combine it with what we already know.

USE OF INFORMATION COLLECTED BY US

We use your information, including Personal Information, to:

  • Present our Website and its contents

  • Improve your experience on the Site

  • Provide you with requested products or services

  • Notify you about your account, changes, or policy updates

  • Fulfill contractual obligations (billing, collection, etc.)

  • Personalize offers and content

  • Allow participation in interactive Website features

  • Perform other functions with your consent

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information without restrictions. We may disclose Personal Information:

  • To Service Providers (order fulfillment, email, analytics, etc.)

  • To Credit Card Companies (for purchase verification/authorization)

  • To Third-Party Marketing Partners (for promotional purposes)

  • To Related Companies (subsidiaries and affiliates)

  • To Shippers (UPS, DHL, FEDEX, etc.) for delivery

  • For disclosed purposes when you provide it

  • With your consent

  • To comply with legal obligations

  • To enforce agreements or protect rights/safety

Third-Party Transaction-Level Data:

If visiting the Site from a third-party website, non-personal transaction information may be shared with the referring website (e.g. date, items, amount spent). Personal Information is not shared.

Links to Third-Party Sites:

We are not responsible for privacy practices of third-party websites linked to/from our Website.

Law Enforcement:

We may disclose information as permitted by law, in response to legal processes or to protect our business and users from fraud or illegal activity.

AFFILIATE PROGRAMS

We work with affiliate websites. If you suspect an affiliate engages in abusive behavior, report it to: support@iups.com

CHILDREN AND PRIVACY

This website is not for individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. If discovered, we will delete such data.

SECURITY

We use 128-bit encryption and SSL for secure transactions. Firewalls are used throughout secure areas of the Site. However, we cannot guarantee complete security over the Internet. You are responsible for protecting your password.

CORRECTIONS / INFORMATION; REMOVAL / OPT-OUT

If your contact details change or you want to opt out of communications, contact:

  • Email: support@iups.com

  • Mail:
    iups.com,
    Attn: Customer Care,
    #64, Veterinary Colony, Road No: 79, Film Nagar, Hyderabad 500 096

  • Or click the unsubscribe link in any marketing email

CONTACT INFORMATION

Questions? Contact us at:

support@iups.com
Mail: #64, Veterinary Colony, Road No: 79, Film Nagar, Hyderabad 500 096

BUSINESS TRANSFER

Your information may be transferred during a merger, acquisition, asset sale, or bankruptcy.

LIMITATIONS ON LIABILITY

IN NO EVENT WILL Aditya Emart OR iups.com AS A MARKETPLACE, OR ITS AFFILIATES, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, LICENSEES OR SERVICE PROVIDERS BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES. THESE LIMITATIONS APPLY EVEN IF ADVISED OF SUCH DAMAGES. YOU USE THE SITE AT YOUR OWN RISK. SOME JURISDICTIONS MAY NOT ALLOW THESE LIMITATIONS.

CHANGES TO OUR PRIVACY POLICY

Changes to this policy will be posted here. If material changes are made, you’ll be notified via the Website homepage. The last revised date is indicated at the top. You are responsible for keeping your contact information current and for reviewing this policy periodically.